Our client is set to craft a one-of-a-kind destination that blends nightlife, dining, and entertainment into a single, elevated experience. And to make everything seamless, there’s an intuitive app that lets guests book rooms, book seats, browse menus, and plan their night, all from the palm of their hand.

Project Overview

The goal was to strike the right balance between creativity and functionality, despite the time constraints But also intuitive and user-centric

Another significant hurdle was the volume of content the client wanted to include, both in terms of text and visuals. The challenge was to present all this information in a way that felt cohesive and digestible within the limited space of a mobile interface, without overwhelming the user. We had to be highly strategic in our content hierarchy, layout decisions, and information architecture to maintain clarity while still delivering a rich and informative user experience.

Goals and Design Challenges

Wireflow

Registration

Reservation

Store and Collect Bottle

Redeem Rewards & Reward Detail

The opening night was a full house, with a large number of guests reserving through the app. Around 75% booked the lounge, while the rest opted for the karaoke suites. Most guests expressed satisfaction with the information provided within the app, though some suggested additional features, such as a dedicated section for public relations and the inclusion of a digital food menu.

Results and Impact

After we did all of the design and launched the we gather feedback from stakeholders and user. We found out that

Users value clarity over aesthetics

During testing, most users preferred a simpler layout with clear labels rather than a visually complex interface.

Takeaways

“Great UI is how you greet the user, great UX is how you make them feel welcome enough to stay"